FAQs
1. Hello - we are interested in your product? - data collection + intro ?
- Hello! Hope you are doing well. Ekki Bekki is a customised wallpaper company where we hand paint elements and transform them into artworks which can be printed. We have over a 100 ready to buy designs as well.
- We print on 6 different textures - canvas, line, feather, natural and leather.
- Our entire process from artists hand painting elements to designing wallpapers to printing is all in house. We produce high quality wallpapers.
- Possibly you can share your contact number so we can get onto a quick call.
2. Can you tell me more about your product ?
- Ekki Bekki is a wallpaper company where designs are initially hand-painted and then transformed into wallpapers. Our wallpapers can be 100% customised - in terms of design and materials.
- We also have a ready made collection on our website - www.ekkibekki.com.
- Please share your contact details, our team will get in touch with you.
3. What is your material that you use?
Our wallpapers are available in five textures i.e Feather, Natural, Line, Fabric and Leather.
4. Where can I see your designs?
Our ready to buy designs are available on our website, www.ekkiekki.com and can also be seen on your whatsapp. If you would like to customise, kindly leave your phone number with us. Our team will contact you over a phone call shortly.
5. Can designs be customised?
Yes, we are able to customise any design to suit your needs.Kindly leave your phone number with us. Our team will contact you over a phone call shortly.
6. How does customisation work?
- You have to provide us with details on the theme, colour scheme, patterns, or any specific elements you want in the design along with the style. Ideally, a photo reference helps the team understand what you like.
- The design team creates a concept that is hand-painted,then our design team builds an editable design which then gets printed as wallpaper.
7. How long does it take to get made?
We usually take 3-5 days if you choose from our ready made collections and additional 5- 7 days for customization.
8. How do we order it?
Kindly let us know which design you like from our ready made collection or if it's a customised design,do share a reference or a brief of what you would like.Please share your contact details our team will contact you shortly.
9. Are your wallpapers actually hand painted?
- Our process involves hand painting different elements which we then compose digitally to create a design.We print these designs across several mediums of wallpaper with different textures.
- Our wallpapers when placed on a wall do look and feel like they are hand painted.
10. Do you take care of installation?
Kindly let us know your pincode and we will try to arrange installation for you.
11. Is your wallpaper waterproof? what happens when water or something spills on it
No, our wallpapers are not fully waterproof hence they are not suitable for outdoor areas.However, if something spills on it, can be cleaned by using a microfibre cloth.
12. What is the general care for wallpapers ?
- Dust the wallpaper regularly using a soft, dry cloth or a duster.
- Incase of any stains use a damp, clean microfibre cloth. Use mild, non-abrasive cleaners specifically recommended for wallpapers.
13. Can we use your wallpaper in toilets?
Our wallpapers are preferred in powder rooms - not in shower cubicle areas.
14. Can we ues or on cupboards or materialsse this on wooden shelv ?
Yes, you must apply oil primer to the surface. We do not handle installation; we prefer to do it only on walls.
15. What is the price range?
We have different collections with different price range.Our basic collection starts from 150/sft.
16. How much is the cost to customise ?
The cost of customization can vary widely depending on design and size of the wall.
17. Does the price change with materials ?
The price of the materials remain the same.
18. Charges for installation?
We charge 15-20 Rs per sft depending on the wall size.
19. Can I return or exchange?
As a standard policy, we do not offer returns or exchanges on customised wallpaper orders. Each piece is tailored to meet individual preferences and specifications, making them unique to our customers.
20. How much does it cost per roll of wallpaper?
Our pricing is based on square footage rather than per roll. When a wallpaper company prints as per the exact size of the wall the output is much better as the design is made to fit perfectly to your space.
21. How long does it take after customisation for delivery?
Depending on your pincode delivery can take 5-8 business days.
22. Are there any discounts for bulk orders?
Yes, we offer discounts on bulk orders.Kindly share your contact details and our team will get in touch with you.
23. How to maintain these wallpapers?
A regular mild dusting of wallpaper should be done with a duster or a soft microfibre cloth every month to ensure that it doesn't look faded and dirty. These materials help brush away light dirt and dust without scratching the paper or pattern.
24. Do you have anti mould wallpaper
No, our wallpapers are not anti mould.
25. Can I order wallpaper samples before purchase?
Yes, we can share an A4 size sample for your reference.
26. Can we use wallpapers for exterior walls?
No, our wallpapers are not fully waterproof hence they are not suitable for outdoor areas.
27. Do you have any kids collection ?
Yes we do have a catalogue for kids collection. Please share your contact details with us, our team will get in touch with you.
28. What is required on the walls before we place wallpaper ?
Before applying the wallpapers, it should be a plain surface and we recommend applying a single coat of oil-based primer on the wall before installation.
29. Is your wallpaper tearable ?
Our materials like leather, feathers, lines, and natural textures remain scratch proof & impervious to such damage. However, our canvas can be torn.
30. Are your wallpapers eco friendly?
Yes, our wallpapers are eco-friendly.